Giving Back: Our Commitment to Doing What’s Right
In the spirit of giving back and supporting families in need, we are working towards launching our new initiative—the “Do What’s Right” Program. Through this program, Intelligent Service plans to give away 1 free furnace and 1 free air conditioning system each year to deserving individuals or families in our local community.
While this program is still in development, our goal is simple: to provide comfort and peace of mind to those facing financial hardships, unexpected life challenges, or health concerns. Heating and cooling are essential for safe, comfortable living in Chicago’s unpredictable weather, and no family should have to go without them.
As a company built on integrity and treating customers like family, giving back has always been part of who we are. Our founder, Bob Kerr, and now his son Jason Kerr, have always believed in doing what’s right—even when no one is watching. This mindset drives our commitment to safety, fair pricing, and honest service.
The “Do What’s Right” Program reflects this mission. By offering critical HVAC equipment free of charge to those who need it most, we hope to create meaningful change and ease burdens for hardworking families throughout the Chicago area.
At Intelligent Service, we believe in using our skills and resources to uplift our community through HVAC and plumbing services and compassionate action. The “Do What’s Right” Program is one way we aim to give back and make a lasting difference.
As we move forward with this exciting new chapter, we invite our customers, friends, and partners to stay tuned and join us in spreading warmth and comfort where it’s needed most.
Want to learn more or be part of our community efforts?
Contact Intelligent Service today to learn how you can get involved or help us identify deserving recipients for the upcoming “Do What’s Right” Program.
Real Proof That Smart Service Works
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Situation was resolved quickly and everything is back to working as usual. Lowden is a great technician and a nice guy. I highly recommend Intelligent Service.- Jim Z.
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- Alyssa J.
Brian was very friendly and knowledgeable. He explained the problem, our options, and what his recommendations were. He worked very fast, too, and we ended up paying a little less than what was originally estimated. He also made sure everything was put back together and even cleaned up afterwards. We are very happy with his service and appreciate his professionalism. We’ll definitely look to Intelligent Service again for any plumbing issues. Thank you so much! -
Edgar from Intelligent Service was the best plumber I've ever had. He was kind, courteous, and a great problem solver. As with most repair jobs, once you open that wall, a million unexpected things go wrong. Edgar solved every problem and did so in a way that kept the job from turning into a massive beast of torn out tile or cut-outs behind cabinets, blah blah blah. I would fully recommend Intelligent to anyone with an old home that perhaps was not updated correctly in the past- and needs a creative thinker to solve your weird plumbing problems.- Teegan N.
Also- the person who called me to schedule everything and check on times was very well spoken, kind, and competent- something I unfortunately have found lacking in many repair service companies of late. So kudos to the office side of this company as well! -
On one of the coldest days of the year, our furnace was barely working, and we were starting to worry. They responded quickly, diagnosed the issue efficiently, and got everything running smoothly again. We’re so grateful for their help and highly recommend them to anyone in need of HVAC services!- Arun
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Our water heater was starting to leak, after having a consultation of our options with a tech, we ordered the replacement for installation. The technician was informative of his steps and provided the pricing & cleaned up the area and explained anything new.- Ann I.
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At 3:00 in the morning my sump pump inverter started kicking on continuously, and I called they had a 24-hour hotline available. I chose to wait until normal business hours to have somebody come out, and they came out within 2 hours of opening. My technician was knowledgeable, gave me great advice, found the problem instantly, and then replaced it within an hour.- T. Duncan
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Friendly, knowledgeable service tech swapped out our old toilet with a new one, expertly and effortlessly. Anthony rocks! (Our dog thinks so, too!) If we ever need home services again, we will book with Intelligent Services. Top notch!!!- Angelique C.
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- Heather R.
Once again a very pleasurable technician was here. He not only explained before what was needed to be done but after showing me what he did and why. I’m very pleased with this company! I appreciate knowing ahead of time who was coming and then followed up with a call telling me when he would arrive. Thank you!
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