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Problems Solved, The Intelligent Way.
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Video introducing Intelligent Service, a trusted name in Mount Prospect's plumbing and HVAC industry.

Plumbing, Heating & Cooling Services in Mount Prospect

Is your plumbing giving you problems? Has your water heater stopped working or your pipe sprung a leak? These are all issues that can cause tremendous stress for home and business owners, but they’re just what our team at Intelligent Service is ready and able to handle. We have been a trusted name in Chicago’s plumbing, heating, and air conditioning industries since opening our doors back in 1979. 

At Intelligent Service, we believe a job isn’t just about fixing a problem; it’s about solving it the right way. Our team approaches every project with an open mind for thoughtful planning, technical precision, and a creative approach to solving your problem. This means implementing time and cost-effective solutions that respect your home and help it be the best it can be. 

From the moment you contact us, you’ll experience a streamlined, customer-first process that reflects our core values: integrity, craftsmanship, and care. From HVAC repairs to full drain replacements, our team delivers smart, efficient solutions backed by decades of hands-on experience. 

Call Intelligent Service at (847) 393-0853 today to schedule service! We’re available 24/7 for emergencies, including nights and weekends.

Real Proof That Smart Service Works

    “I’m very pleased with this company!”

    Once again a very pleasurable technician was here. He not only explained before what was needed to be done but after showing me what he did and why. I’m very pleased with this company! I appreciate knowing ahead of time who was coming and then followed up with a call telling me when he would arrive. Thank you!

    - Heather R.
    “Clearly this company has all of their ducks in a row, and can be trusted.”
    At 3:00 in the morning my sump pump inverter started kicking on continuously, and I called they had a 24-hour hotline available. I chose to wait until normal business hours to have somebody come out, and they came out within 2 hours of opening. My technician was knowledgeable, gave me great advice, found the problem instantly, and then replaced it within an hour.
    - T. Duncan
    “Highly recommended and will definitely contact Intelligent Service again.”
    Anthony C. was the technician who came to service my refrigerator and he was amazing. Very professional, polite and knowledgeable about the service I needed. I had a new refrigerator installed a few days ago and needed assistance with the waterline. Anthony explained exactly what needed to be done an
    - Dorothy M.
    “Their staff that they sent us were pretty good and clear.”

    They informed us what they could do and what options were an available going forward to avoid further issues. They provided us with a reasonable rate after observing the type of problem and if we were okay with the plumber going ahead and fixing issue. He took his time and was pretty thorough.

    - Rich J.
    “We’ll definitely look to Intelligent Service again for any plumbing issues. Thank you so much!”

    Brian was very friendly and knowledgeable. He explained the problem, our options, and what his recommendations were. He worked very fast, too, and we ended up paying a little less than what was originally estimated. He also made sure everything was put back together and even cleaned up afterwards. We are very happy with his service and appreciate his professionalism. We’ll definitely look to Intelligent Service again for any plumbing issues. Thank you so much!
    - Alyssa J.
    “Quick appointment and arrival, honest assessment of the work to be done and a fair price.”
    Situation was resolved quickly and everything is back to working as usual. Lowden is a great technician and a nice guy. I highly recommend Intelligent Service.
    - Jim Z.
    “Intelligent Service has my business for life.”
    Both John and Trevor are wonderful people, and great at what they do. I cannot give them anything less than a 5. I would give them both a ten if I could. Very professional service and very personable people. I know that my plumbing and my HVAC has been done right.
    - Pamela S.
    “They've earned a customer for life!”
    I'm new to the Mount Prospect area and am very happy to have stumbled upon Intelligent Service for my plumbing, heating, and cooling needs. I am a first-time homeowner and used Intelligent to fix several of the problems that were found on our home inspection. Every single person who has come to my home from Intelligent has been super kind, knowledgeable, and excellent at what they do. As a woman, I also love that they send a picture of the service technician you can expect to come to your home as an added safety feature.
    - Kelly C.

Smart Thinking, Reliable Service

  • Old-School Service
    We blend today’s best tools and technology with the timeless values of reliability, respect, and genuine neighborly care.
  • Integrity First
    We believe in doing what’s right—not what’s easy. From transparent pricing to honest recommendations, we put integrity at the center of every service call.
  • Skilled Craftsmanship
    Our licensed professionals bring both expertise and pride to every repair, installation, and tune-up, ensuring work that stands the test of time.
  • Customer-First Care
    From first call to final handshake, we focus on making your experience simple, stress-free, and tailored to your home’s needs.

Genius Deals Just for You

  • $159 Drain Clearing

    Limited time offer! $159 or you don't pay a dime! Call for more details. Offer valid for Main Line Sewers from an accessible exterior cleanout. Includes Sewer line televised.

  • $150 OFF Trenchless Sewer Repair/Sewer Lining
  • $250 OFF Exterior Cleanout Installation
  • $50 OFF Any Indoor Air Quality Product - Duct Cleaning, Whole Home Air Purifier, Whole Home Air Filtration
  • $50 OFF Any Furnace Repair or AC Repair over $150
  • FREE Second Opinion on Sewer Repair or Sewer Replacement

    Offer covers arrival fo technician and Televise of Main Sewer line from an Exterior Cleanout. Additional diagnostics and costs may apply if clearing of active backup is necessary. Must be in the immediate service area.

Keeping Your Home Comfortable, Year-Round

Your One-Call Problem Solving Partner

Being a service provider who handles everything from simple repairs to major overhauls, new installations, and complex remodels is a demanding challenge. However, we’re confident we have the tools and the team to rise to whatever your property may need. We always use premium materials because we know there is no substitute for quality and no excuse for cutting corners. If we want our work to last, we need to use the right materials and do the job to the highest workmanship standards. 

You can turn to us for assistance with anything your plumbing or HVAC system needs, including:

We may be a little bit old school when it comes to how we treat our customer service. However, we believe that some old-fashioned approaches are timeless because they’re the right way to do things. Our customers agree—check out our reviews that friends and neighbors have left for us to see what they have to say for yourself. 

Likewise, we always hold ourselves to high standards in our ever-evolving industry, and continuously undergo training to take on new challenges in rapidly improving and evolving HVAC and plumbing technology. Our skilled professionals live and work in our neighborhoods, including Arlington Heights, Buffalo Grove, Des Plaines, Lake Zurich, and Palatine. Each job we take is our own way of making it more efficient, more reliable, and a better and more beautiful place to live.

Whether you need an annual tune-up or a major overhaul, contact Intelligent Service for an appointment today!

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