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Terms and Conditions

 

Effective Date: [2/14/25]
Last Updated: [2/14/25]

These Terms & Conditions (“Terms”) govern the use of SMS and MMS messaging services provided by Intelligent Service (“we,” “our,” or “us”). By opting into our messaging service, you agree to these Terms.

1. Messaging Service Overview

By subscribing to our messaging services, you consent to receive SMS and MMS messages from Intelligent Service. These messages may include, but are not limited to:

  • Appointment reminders (confirmations, cancellations, reschedules)
  • Service updates (technician arrival times, maintenance alerts)
  • Promotional messages (exclusive offers, seasonal discounts, special announcements)
  • Customer support (responses to inquiries, follow-up communications)

2. Message Frequency Disclosure

The number of messages you receive will depend on your level of engagement with our services. Typical messaging frequency includes:

  • Appointment-related messages – Up to two (4) messages per scheduled appointment
  • Promotional messages – Frequency may vary but will not exceed [25] messages per month
  • Customer service responses – As needed based on your inquiries

We strive to ensure our messages are relevant and non-intrusive.

3. Fees & Charges

Standard message and data rates may apply. Your mobile carrier may charge you fees for messages received or sent through our service. We are not responsible for any fees or charges related to your mobile plan. Contact your carrier for more details on your messaging rates.

4. Opt-Out & Consent Withdrawal

You have the right to withdraw consent and opt out of our messaging services at any time. To opt out, simply:

  • Reply STOP to any message you receive from us
  • You will receive a confirmation message that you have been unsubscribed and will no longer receive messages unless you re-subscribe

If you experience any issues opting out, please contact our customer support at:
📧 [[email protected]]
📞 [ (847)358-5377 ]

5. Support & Assistance

For help or more information about our messaging services, you can:

  • Reply HELP to any message for assistance
  • Contact our customer support at:
    📧 [ [email protected]  ]
    📞 [ (847)358-5377  ]

6. Privacy & Data Protection

We take consumer privacy seriously. Please refer to our Privacy Policy for full details on how we collect, use, and protect your information. Key privacy assurances include:

  • We do not sell or share consumer data for marketing purposes.
  • Your information may be shared with third-party service providers solely for operational purposes.
  • We comply with all applicable data protection regulations.

7. Eligibility & Account Responsibility

By opting into our messaging services, you confirm that:

  • You are at least 18 years old or have parental/guardian consent.
  • You are the authorized account holder for the mobile number provided or have explicit permission from the account holder.
  • You understand that message delivery is subject to your mobile carrier’s network availability, and we are not responsible for delays or failures in message transmission.

8. Changes to These Terms

We reserve the right to modify these Terms at any time. If changes occur, we will notify you via text message or by updating the Terms on our website. Your continued use of our messaging services after changes take effect constitutes acceptance of the updated Terms.

9. Limitation of Liability

We are not responsible for any:

  • Delays, failures, or errors in message delivery due to carrier restrictions or technical issues
  • Unintended message delivery due to incorrect or outdated phone numbers provided by you
  • Fees or charges incurred from your mobile carrier

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Illinois, USA], without regard to its conflict of law provisions.

11. Contact Information

For any questions, concerns, or to request additional information, please contact us:
📧 [[email protected]]
📞 [ (847)358-5377  ]
📍 Intelligent Service, [709 N Main st. Mount Prospect, IL 60056]

By using our messaging services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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